Health Center Case Study
Ultimate Beauty Companies
A strategic AI wellness robotics deployment for an international premium wellness chain.
Executive Summary
Ultimate Beauty Companies
Product Model: COMFORTABLE MASSAGE ROBOT / DY-H3
Quantity Deployed: 20 Units
This case study details the strategic partnership between Deyee Robot,a leading benchmark enterprise in the field of AI + Intelligent Healthcare Robot, and ULTIMATE AI WELLNESS, an international premium wellness chain. By deploying internationally certified AI-powered wellness robotics,Deyee helped the partner address critical pain points including therapist shortages, high labor costs, non-standardized service delivery, and undifferentiated treatment offerings. The collaboration successfully established a replicable intelligent wellness system, fueling the brand’s overseas store expansion.
- Customer type
- Premium Wellness Chain
- Product used
- AI Wellness Robot
- Project result
- International deployment
- Location
- International
- Scene
- Wellness

Partner Profile
Partner Profile
Company: ULTIMATE AI WELLNESS
Headquarters: Europe, with store presence across upscale clubs and five-star hotels in Europe, the Americas, and Southeast Asia.
Profile: An international premium intelligent wellness chain specializing in tech-driven anti-aging and therapeutic treatments. With over 1,200 company-owned stores globally by the end of 2025, therapy services represent its core profit driver. However, scalability has been constrained by therapist scarcity and inconsistent service standards across locations.
Challenge & Opportunity
Challenge & Opportunity
As global demand for premium wellness continues to rise, the brand confronted three major bottlenecks:
Uneven Therapist Distribution
Slow talent cultivation and high turnover rates, combined with elevated labor costs in key European and American cities, made it difficult to recruit and retain senior therapists in secondary locations, resulting in inconsistent service quality.
High Labor Costs & Expansion Constraints
The one-on-one care model is highly labor-intensive. Soaring payroll expenses compressed profit margins and decelerated the pace of global store rollouts.
Undifferentiated Offerings Lacking Competitiveness
Manual sessions are typically limited to a single treatment modality per appointment, with few value-added services to attract and retain discerning premium members.
Deyee Robot delivered comprehensive, end-to-end support—including certified equipment, multilingual training, store operations guidance, and global marketing—enabling the creation of a lightweight, intelligent wellness ecosystem that drives cost reduction, operational efficiency, and rapid, scalable replication.

Deyee Robot Solution: AI Wellness Robotics + Full-Service International Support Ecosystem
Deyee Robot Solution: AI Wellness Robotics + Full-Service International Support Ecosystem
01Internationally Certified Multi-Functional Wellness Robots
The equipment holds key international safety certifications including CE. Each unit integrates over three treatment modalities, powered by AI-driven acupoint recognition and adaptive intensity control. Available in flagship and community editions, the robots enable the creation of exclusive, high-value service programs.
02Multilingual Tiered Training & 7×12 Cross-Border Technical Support
Overseas engineers conduct on-site training covering equipment operation, maintenance, and customer engagement to alleviate end-user concerns. A dedicated online support channel ensures rapid handling of cross-border after-sales service and technical debugging.
03Optimized Staffing & Reduced Labor Pressure
The robots require only minimal assistance to serve multiple clients, significantly reducing repetitive tasks for therapists. Senior therapists are freed to focus on premium customized services, leading to a notable reduction in dedicated therapy staff headcount.
04Global Digital Management & Co-Branded Marketing
Integration with a unified chain data system enables centralized monitoring of global foot traffic, revenue, and membership profiles. Deyee provides multilingual promotional materials and curated wellness packages to boost new client conversion and member retention.
05Global Standardized Warranty & Service SOPs
The equipment features multiple built-in safety protections, backed by cross-border warranty coverage and regional on-site maintenance services. Standardized treatment protocols across all global stores guarantee a consistent, high-quality client experience.
Tangible Results & Future Roadmap
Tangible Results & Future Roadmap
Significant Cost Reduction & Efficiency Gains
Within one year of collaboration, per-store service capacity increased by 175%, while demand for therapy staff dropped by 48% and labor costs fell by 42%, substantially easing therapist workloads.
Revenue Growth & Competitiveness Boost
The AI wellness programs drove a 30% increase in average transaction value and a 38% rise in new client conversion. Revenue from the therapy segment grew 115% year-over-year, establishing a unique competitive advantage for client acquisition.
Unified Global Service Quality
The robots effectively bridged the therapist gap across overseas stores, with standardized protocols reinforcing a cohesive, premium tech-driven wellness brand image worldwide.
Significantly Enhanced Client Acceptance
Overseas consumer acceptance of AI-driven therapy surged from 28% to 91%. Member retention and referral rates increased substantially, spurring cross-category wellness consumption.
Future Roadmap
From 2026 to 2028, the partnership aims to achieve full deployment across all 1,200+ global stores. Plans include co-establishing cross-border AI wellness experience showrooms, developing standardized expansion templates, and penetrating new markets in Europe, the Americas, and Southeast Asia.
Partner Testimonial
Partner Testimonial
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